ADSL and line has been down since end August

<p> </p> <p>My telkom ADSL and Telkom line has been down since the end of August, it is now already the 24th October.</p> <p> </p> <p>I have been phoning them religiously every week to get feedback on the line, and each time it is the same story. The technician has been assigned and will be tended to. I am absolutely fed up and don't know where to turn anymore to get them to fix it.</p> <p> </p> <p>I am paying for this service, but not receiving any service. If I pay late I get penalised with Interest, and I can only get a credit note once the service has been restored.</p>