ADSL and account still not sorted out

About an week now and still my ADSL line is still not working, but they expect me to pay the line, since the line has been installed it was only working for two weeks after the lady capture the incorrect package, after i have told them I only need the line and will use a different service provider. Try to contact the call centre you can be sure to wait atleast for half hour before the even answer. Account service just as slow still waiting for my account to be sorted longer the an week, everytime when you contact them they will esculate again, in the meantime you must pay otherwise they will suspend your line. Then the call center will tell you someone will get in touch, still waiting for that someone. do not even try to go to the Telkom offices hands are tide the they must also contact the call centre not sure why they are there just to sell cell phones you are not even aload to pay your account at the offices.