Adsl activated but not working,telkom doesnt care

I have recently phone telkom to activate the adsl on my homeline after it was canceled due to a change of ownership on the line.All they had to do was reactivate it.Ok thats what they did.this was on Tuesday the 10th of March 2015.They told me it will take 5 days before activated.ok thats all good.Friday the 13th of March I recieved the sms from telkom that my adsl was activated and I can go ahead and plug in my router and start verification...This is where my problem started..So since the adsl wasnt working yet and the dsl light on my router just kept flashing(which indicates no sync to the exchange) I couldnt verify using my own router or connection.so I did it from my Mobile phone and it told me it had failed.So I got on the phone with telkom and after waiting for an hour to speak to a consultant,the lady verified the line for me from their side,And told me I must wait 30mins and then I Would have connection and continue to set up my router according to my ISP.I waited an hour and nothing...ADSL still down...I phoned them about 11 times after that again asking what the problem is.everytime getting a response we logged the fault..but till today 18 march..there is no result!!!