ADSL Account Closed and Connection Down

<p>Once again we're here. This time about something more serious than usual.</p> <p> </p> <p>So about 2 and a half weeks ago I put in a request to have ONLY my ADSL line released to the Holding Pool so that it can be migrated to WebAfrica.</p> <p> </p> <p>Before putting in this request, I spoke to multiple Telkom 'Technicians' and Sales people who explicitly advised me that I would not experience a down time during the release and migration process. And that the only downtime I would experience would be for a few hours to a day when the line is finally migrated over to WebAfrica.</p> <p> </p> <p>After battling for hours today and yesterday with unhelpful, and painfully rude Telkom Call Centre staff to find out why I am unable to access my ADSL/Telkom account, I was finally informed that the ADSL account has been closed due to the migration, and the line is in the migration state which will take another 2 weeks to complete and that this would effectively leave me without internet at home for the next 2 weeks.</p> <p> </p> <p>Can someone please contact me regarding the above as soon as possible, as going into a weekend this is going to be an extreme inconvenience.</p> <p> </p> <p>Regards,<br />Simon.</p>