NB
Nonhlanhla B

1 reviews | Active since Oct 2015

07 Oct 2015, 01:53

ADSL ABUSE REPORT

I have a telkom adsl fast 20GB bundle and lately, it's used up within the first week of the month. I mostly use the internet for browsing and seldom download anything. I never had this problem before. This is really unacceptable. It seems to be a common problem as many other subscribers experience the same problem and complains too including my work place!. I am considering cancelling with Telkom and moving to other service providers.<br> Further to this the service I received when trying to report this is appalling I have been given 3 different emails: [Email Removed] and [Email Removed] all do not work and give me the message below: <br> <br> Delivery to the following recipient failed permanently:<br> <br> [Email Removed]<br> <br> <br> This is the mail system at host [URL Removed]<br> <br> I'm sorry to have to inform you that your message could not<br> be delivered to one or more recipients. It's attached below.<br> <br> For further assistance, please send mail to postmaster.<br> <br> If you do so, please include this problem report. You can<br> delete your own text from the attached returned message.<br> <br> The mail system<br> <br> <br>

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Replies (1)
Telkom
Telkom's reply07 Oct 2015, 02:04
Official
Hello BiyaseNP,

Hi, we will get our Technical team to investigate this and feedback.

Your reference number is SM153518

We apologize for any inconvenience caused.

Regards,

Eric
Telkom Social Media Team
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