MD
Marinda D

1 reviews | Active since Jul 2015

13 Jul 2015, 13:52

ADSL abuse

Posted to Telkom's facebook page but no reply!!! Typically Telkom - don't care attitude!!!<br> Marinda En Albert Dyer - ?Telkom<br> <br> Also complaint with TELKOM technical customer services 10210<br> <br> Also sent email to [Email Removed]<br> <br> I have a telkom dsl fast 20GB bundle and lately, from about beginning of this year, it's used up within the first week of the month. I mostly use the internet for browsing and seldom download anything. I never had this problem before. This is really unacceptable. It seems to be a common problem as many other subscribers experience the same problem and complains too. I and many other clients consider cancelling with Telkom and moving to other service providers. Telkom is going to loose lots of clients if they don't resolve this issue soon!!

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Replies (1)
Telkom
Telkom's reply13 Jul 2015, 14:45
Official
Hello Dyer,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM125129

Regards
Narriman Lalla
Telkom Social Media Team

Best regards,