ADSL

Good day,<br> <br> I have a 4Mbps Telkom ADSL line and paying for this package which does not conform to requirements. I've used the [URL Removed] website to determine my line speed almost daily. I've found the line speed to be less than 2.2Mbps for months now. I will be satisfied if the ADSL line speed be 2.8MBps to 3.3 Mbps. I've registered various calls since last year. Telkom helpdesk and technicians attended to the issues but the problems were not solved permanently. I changed my ISP from Telkom to Axxess last year due to Telkom ISP's poor service. Axxess renders a good service, also proved that there was fault on the line. <br> <br> The internet is a necessity and not a nice to have for me. What is the problem with Telkom, are they incapable of solving the problem or what? I am paying for Telkom ADSL service but does not get value for my money.<br> <br> Fact is I need value for my money and I don't get it. Please come up with a permanent solution.<br> <br> Thank you