IH
Ivan H
1 reviews | Active since Jan 2013
23 Nov 2015, 22:33
ADSL
Please can you assist me with my ADSL line that has been slow for more than 2 weeks and i call your call center just to stay on line for 30 min then they tell me they cant help and must wait for a technician, or they do Something that they wont tell me what on my exchange that solves the problem for 2 min. I have spent to many hour on the phone trying in vane to solve this problem. ALWAYS HAVING PROBLEMS AND NO BODY ON THE SERVICE SIDE WITH SOLUTIONS. Why should a customer stay a customer if this this the treatment?<br> <br>
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Telkom's replyOfficial
24 Nov 2015, 02:29Hello Ivanleehaupt,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM160862.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM160862.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply24 Nov 2015, 02:29
Official
Hello Ivanleehaupt,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM160862.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM160862.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***