ADSL

Last year I was informed that our lines have been upgraded . I purchased a VDSL router under contract and were informed that at that stage I will be able to have a 10MB line. I will be upgraded ant no charge when 20MB comes available. Therefor the purchase of the VDSL router.The past weeks we had extremely slow connectivity. After reporting the technician called and informed me that I am on 8MB and he will switch to 10MB but that I can now go up to 20mb.On calling Telkom to arrange the upgrade I was informed that since I am under contract the current contract must be cancelled with payment of penalties by myself and that I then can enter into a new contract for the 20MB line. I was initially misled in purchasing the VDSL and entering into contract with advise that when available I will be able to upgrade. We cannot do business this way.