ADSL

On line ***, user [Email Removed] I spoke to someone 2 Oct when I was at work. He recreated my port and said it is not required to be at home to switch the router off while doing it. When I got home the afternoon I found that now my ADSL lite is on and green, the Internet on but red. I then called your office who then reset my password and port again and sms it to me but still no success. I cannot even log on to telkom websie with the password given. He tested my line and it is sincing correctly with excellent results and my router gives excellent details aswell.<br> Before I had an 10mbps line and downgraded to the 2mbps line then they gave me a new username [Email Removed] but cancelled it. Not sure if they cancelled my original account [Email Removed] aswell.<br> On my telkom email i setup a rule to automatically send my emails to my pesonal email and not even getting that emails.<br> The problem to me sound more like an account deactivated, passwords you sent not correct or so on.<br> Can a person recreate my account etc. To see if that can help.<br> Call after 15:45 as I work in a call centre if technical have to be sent to my house please notify day befote.