ADSL

September 2017 i app**** for an adsl line. I received an sms a few weeks later i have to pay the deposit. I payd the deposit 13th of October 2017. Up untill the 22nd of December 2017 and numerous of phone calls to the call centre i still had no installation. So i cancelled the line on the 22nd December. On the 3rd of January 2018 i re app****. The 29th of January i received an sms from Open Serve a whole day appointment for the installation for the 30th of January. They never pitched. There was also a payment of R196 taken from my bank account from telkom. The 31st i went back to Telkom and the lady told me it is booked for today 3rd February 2018. I went to telkom this morning to find out if open serve is coming or not. The lady phoned the technician and he is not aware of installation at my house. He has got other work to do. The lady told me to go back te the store on monday 5 February. I asked her what can i do about the situation, she said there is nothing i can do except going back on monday. There is no compaint line. This is not service at all. I hope Hello Peter can help me resolve the issue. Thank you