1 reviews | Active since Feb 2013
I logged a call on the 9th January to have ADSL installed by Telkom it was finally installed on the 6th February. I was so excited. It worked a total of 24hours and it hasn't worked since.<br> The more frustrating thing is you cannot get hold of anyone to complain. I logged a fault on the Telkom Website, I received 7 emails saying call logged - but nothing has happened. I complained on Twitter but nothing happened. I called the call center and held on for 20mins until I put down.<br> HOW DO YOU GET HOLD OF SOMEONE AT TELKOM???<br> Finally someone contacted me to find out if I am happy - to which I said no- they told me that Telkom had installed a 2 Meg line and not a 4 meg line that I requested and they told me there was nothing I could do about it - they couldn't put me through to technical support as not even they could get hold of them. When I asked how do I get hold of Telkom they told me to be patient. I think holding on the line for 20min is patient. When I told him I would report him he cut me off - upstanding call center agents you have!!!!<br> You haven't delivered my ****le, ADSL doesn't work, I don't have the right line installed and I have been on hold for 24mins...AWESOME!
Best regards,
Best regards,
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