HN
Henry N
1 reviews | Active since Mar 2009
15 Mar 2015, 18:29
ADSL
Have ADSL for 4 years running at around 3M, over the last three weeks it has been disconnecting and syncing at lower and lower speeds. Today connecting at 0.839.<br> Reported two faults 499CRK120315 and 83CRK150315. Both faults just closed with absolutely no contact to me and the fault remains. <br> Call center agrees there is a problem but Technical ... no words!<br> Just fix my line!!!!
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Telkom's replyOfficial
16 Mar 2015, 08:44Hello henryn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM96459.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM96459.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Mar 2015, 08:44
Official
Hello henryn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM96459.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM96459.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,