CZ
Christopher Z

1 reviews | Active since Jan 2015

14 Feb 2015, 20:02

ADSL

Hi,<br> <br> I did reported the fault at hello peter on this date (20:02 Thu 29 Jan) for my Telkom line giving problems.<br> It has been working for 2 weeks and now doing the same thing again. so i was wondering did Telkom actually fix my ADSL. I am getting sick and tired of this bad service. I will now phone Telkom cause it take 40min to answer the call and sms service so useless ass well.

0
Replies (1)
Telkom
Telkom's reply15 Feb 2015, 09:19
Official
Hello chrisIT,

Thank you for making contact with us

We have tested the service and located a problem on the voice portion of the ADSL line exceeding 30 db's, we have reported a fault on your behalf and generated the following reference number : 178CRK150215. Further updates to be provided by SMS.

Included below is the link to your report.

Link: http://hellopeter.com/company-zone/update-response?report=***

***

Regards
Keagan Moses
Telkom Social Media Team