1 reviews | Active since Nov 2016

24 Nov 2016, 17:32

Adsl 10meg promotion is a lie

<p>So I decided to upgrade my line to the 10meg line as Telkom are having a promotion, I live in complex and my friends have the 10meg, when we app**** they confirmed the coverage, they then sent out a message to say that our area does not have the coverage, they have just upgraded our lines in the area, they even called to say we can move to better line speeds. telkom staff are just lazy, further to this I didn't even have internet as they were upgraded as I was told.</p>

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Replies (1)
Telkom
Telkom's reply25 Nov 2016, 08:39
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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