ADSL 10Mbps *******

i Have previously ordered the do Uncapped Premium Plus, the line in the beginning synced at 10Mbps <br> (11-12-2014)<br> and on a speed test performed at 7Mbps , which i was satisfied with , then after <br> (6-1-2015)<br> the line only synced at 4Mbps <br> the line attenuation is 24.0 db and Signal margin 30.1 db,No one at 10210 could help with my problem , so eventually the one consultant, logged a fault that a technician would be dispatched to see the problem, <br> two days later, the 28-11-2015 <br> our line has been cut off,No telephone ,nothing ! i immediately notified Telkom about the problem and noting has changed since, atleast what i want is feedback about the situation , this service is not cheap and we are paying while the service is not operatable most of the time <br> <br> Maybe its time to say goodbye to Telkom?