ADSL ????????????????????????????????
<p>We wanted to use ADSL at home. We went to the Telkom Shop in Greenstone to apply for a line to be installed into our house and we told them at the shop that we are going to use the line for ADSL only and not for phone calls. The installation was done within 2 days. Now I have app**** for the Special the Telkom is running until the end of June for R599 for uncapped ADSL.</p> <p>I have placed the order on the 14.06.2017. (Order Number ********** 84A). After a LONG phone call with Telkom all was setup and the lady said give it 48 hour and it will be up and running. It is now 6 days later and nothing is working jet. I phone Telkom Yesterday and spoke to a gentleman and he said it is going to take 30 Days to work. I spoke to a lady this morning and she said it will take 14 to 21 working day!!!</p> <p>So, what is it now 48 hours – 30 days – 14 to 21 working days???? What?</p> <p>I am a new customer with Telkom and this is the service I get. How many excuses am I going to get when all is up and running and I have a problem with the speed or something. I am already gatvol of excuses. I am in the mood to cancel this and go to someone that wants my business.</p> <p>Regards</p> <p>Eduard</p> <p> </p>
Hi eduard-bothma,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi eduard-bothma,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
