1 reviews | Active since Feb 2015
Adsl
<p>I ordered an adsl line in store for my house in April. </p> <p>That line application got lost.</p> <p>Your website pops your f ing adverts over the parts I need to complete online. </p> <p>I went in again and placed the order again for an adsl line.</p> <p> </p> <p>When I look online you are apparently picking stock. What stock? I didn't order a router. Just a line.</p> <p>Is my line in your warehouse?</p> <p> </p> <p>Give me an update on ref </p> <p> ********** 31</p> <p>You have my cell number because you keep sms ing me to say nothing has changed.</p> <p> </p> <p>I want this escalated!!</p> <p> </p> <p>Mark</p> <p> </p>
Hello MarkMusto
This response serves as confirmation that your query has been received.
Your reference number : AI***
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Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello MarkMusto
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello MarkMusto,
Please send us a private message with your ID and contact number.
Regards
Telkom Social Media Team
Best regards,
Hello MarkMusto,
Please send us a private message with your ID and contact number.
Regards
Telkom Social Media Team
Best regards,
Mark Musto
***
Mark Musto
***
Hello MarkMusto,
Please confirm the physical address, if you know of a number close by or a neighbour please private message that information to us.
Thank you
Regards
Telkom Social Media Team
Best regards,
Hello MarkMusto,
Please confirm the physical address, if you know of a number close by or a neighbour please private message that information to us.
Thank you
Regards
Telkom Social Media Team
Best regards,
120 Southern Right Circle Kommetjie.
My neighbour has telkom adsl but he is away from home.
My address is on my application. Can you not see your documents or what?
Mark
***
120 Southern Right Circle Kommetjie.
My neighbour has telkom adsl but he is away from home.
My address is on my application. Can you not see your documents or what?
Mark
***
My address is on my application!
I can't believe this. Anyway I have sent you a Pam with my address.
Mark
My address is on my application!
I can't believe this. Anyway I have sent you a Pam with my address.
Mark
Still nothing has happened. What is wrong with Telkom? Don't you want my money?
Still nothing has happened. What is wrong with Telkom? Don't you want my money?
I recieved a phone call 5 days ago to say a technician will call me.
I'm still waiting.
5 days to make a phone call?
5 days!!!!!!!!
Why is no one at Telkom resolving my issue?
What do I need to do?
This is driving me insane
I recieved a phone call 5 days ago to say a technician will call me.
I'm still waiting.
5 days to make a phone call?
5 days!!!!!!!!
Why is no one at Telkom resolving my issue?
What do I need to do?
This is driving me insane
My order is now stuck between technical, sales and back office. And back office don't take calls so obviously technical and sales are saying it's back office. I've never heard of a company where back office and supervisors do not take calls.
And I was thinking of moving my cell to Telkom. Not a chance now. Unless of course Telkom accounts are as big a fk up as the rest of Telkom, I might never get billed and luckily back office won't call or take calls.
My order is now stuck between technical, sales and back office. And back office don't take calls so obviously technical and sales are saying it's back office. I've never heard of a company where back office and supervisors do not take calls.
And I was thinking of moving my cell to Telkom. Not a chance now. Unless of course Telkom accounts are as big a fk up as the rest of Telkom, I might never get billed and luckily back office won't call or take calls.
Please also let me know what Telkom social does on Hello Peter.
All that's really happened from here is you gave me an 'escalation' number.
Nothing has become urgent or has been resolved, am I correct in saying all you do is provide a ticket number for the other tickets and you just wait like I do for head office to maybe do their job? I'm now told it takes 48 hours for my order from 8May to be converted from Pending to Approved. 48 hours. The Enter button is between the screen and your KFC.
2 days seems excessive to look for the enter button but who am I to judge.
It's a big Button, with no wear and tear on it.
Where can I apply for a salary? I also want to get paid and not do anything. Can I please be in back office? I also don't like doing any work or taking calls. If theres no space on the back office gravy train, put me in Telkom Social and I'll make up escalation numbers, post public replies about how im working on a solution, but really all I'm doing is copy paste reply sigh.
I wish the world would restart so companies like you would be forced to provide the service you intended to when you first opened your doors. You have lost your purpose in the world and when a company comes along that provides the service you should provide, you are going to accuse them of being Uber-like and you are going to tell everyone it's unfair how they provide service and they are cheaper.
Where can I send my salary request?
Please also let me know what Telkom social does on Hello Peter.
All that's really happened from here is you gave me an 'escalation' number.
Nothing has become urgent or has been resolved, am I correct in saying all you do is provide a ticket number for the other tickets and you just wait like I do for head office to maybe do their job? I'm now told it takes 48 hours for my order from 8May to be converted from Pending to Approved. 48 hours. The Enter button is between the screen and your KFC.
2 days seems excessive to look for the enter button but who am I to judge.
It's a big Button, with no wear and tear on it.
Where can I apply for a salary? I also want to get paid and not do anything. Can I please be in back office? I also don't like doing any work or taking calls. If theres no space on the back office gravy train, put me in Telkom Social and I'll make up escalation numbers, post public replies about how im working on a solution, but really all I'm doing is copy paste reply sigh.
I wish the world would restart so companies like you would be forced to provide the service you intended to when you first opened your doors. You have lost your purpose in the world and when a company comes along that provides the service you should provide, you are going to accuse them of being Uber-like and you are going to tell everyone it's unfair how they provide service and they are cheaper.
Where can I send my salary request?