AS
Alexzis S

1 reviews | Active since Nov 2016

17 Nov 2016, 14:52

Adsl

<p>After everything I have been through with Telkom, Telkom finally installs my Adsl and router so I phone them to activate it and there systems are down and have been down the whole day so they can't activate it. Every time I contact the call centre to see if they are back online I get a different story. 1 person says wait 24 hours another agent says I can help u but the systems are down please call back in 2 hours. Another agent is rude But at least gives me my order. I'm worried about the future with my Telkom Adsl. At least my line is active so if this continues I can go to Afrihost or mweb. My gosh this is painful. </p>

0
Replies (1)
Telkom
Telkom's reply17 Nov 2016, 22:24
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,