NB
Natasha B

1 reviews | Active since Jan 2016

24 Jul 2016, 10:42

ADSL

<p>reported slow soeed on the 19th of July 2016, according to Telkom the problem was fixed, still having the same slow speed. Paying for uncapped, where's the service promised?</p>

0
Replies (2)
Telkom
Telkom's reply26 Jul 2016, 07:13
Official

Hi Natashabu

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,

NB
Natasha B's update27 Jul 2016, 06:37
Reviewer Update

Dear Luleka, As per our telecom yesterday, I'm still waiting for Telkom's service guy to contact me and the slow wifi speed still continues. This is no really starting to become ridiculous! How long do I still need to wait for the wifi to work up to speed?