ADSL 10 meg line

Item: Telkom
Rating: 2
Author: Derick O

Reported a fault on the 17 of March.There is no or very slow connection sometimes as slow as 0,5meg . Phone them and the answer is the same every time they know there is a problem and it is being attended to. On 27 March they said there was a technical person busy but he could not fix the problem and they will send some else next week to solve the problem ref no1199CRK170315

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Replies (1)

Telkom's replyOfficial

30 Mar 2015, 09:43

Hello derricko@,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99827.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
***

Telkom's reply30 Mar 2015, 09:43

Official