ads(nai)l part 2

<p>i am still waiting for a technician to come fix my download speed.you guys keep phoning and telling me to put my router off and on and then you make my fault log resolved,its not resolved until i say!!i do not need an agent i need a technician.stop acting stupid and send me the technician i asked for 6 days ago.do not ask for screenshots and speedtest results.i am paying for 4mbps and getting 400kbps,how can it be so difficult to get a technician?</p>