SB
Stefan B
1 reviews | Active since Jul 2011
16 Jul 2015, 15:01
Admin Fees
I moved to a new address and moved my account over (to the new existing number at the new address). This address had an existing line, as well as an existing ADSL line.<br> <br> I have now noticed that my bill includes a \Notice Fee"of R408.33. According to the consultant on 10210 this is an admin fee for the move. This is ridiculous. There was no new installation"
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Telkom's replyOfficial
16 Jul 2015, 15:36Hello sb101,
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM126059.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM126059.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Jul 2015, 15:36
Official
Hello sb101,
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM126059.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM126059.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Best regards,