Admin fee for a line cancellation

<p>I wrote to Telkom on the 6th September 2016 requesting my line be cancelled.</p> <p> </p> <p>I immediately got a reply saying someone would contact me within 30 days to cancel the line.</p> <p> </p> <p>I phoned a few times during the 30 days but was told to wait and someone would phone me.</p> <p> </p> <p>By the 7th October, I had still not heard anything, I sent another email to ********** email address asking that the line be cancelled immediately. A few days later the line went dead, and I received what I though was my last bill.</p> <p> </p> <p>This month (November) I received another bill for R91.26 marked "Notice Fee". </p> <p> </p> <p>What is a Notice Fee and why do I get it a month after my line has been cancelled. There is nothing obvious on Telkom's website and there are only other complaints on Hello Peter around the same issue.</p> <p> </p> <p>It appears that Telkom charge a notice fee if you cancel without 30 days notice, but I gave the 30 days notice.</p> <p> </p> <p>Would love to hear from Telkom on this.</p>