ADDITIONAL LINE/ *****

I am very frustrated with telkom logged a complaint /***** with them & have been sent from pillar to post sent all the nescessary documents on 6th of February 2019 we to may & have not recieved any feedback from them. I keep phoning without getting any help went to their Fourways crossing & Fourways mall respectively no help. I am being told not to reverse the money as it will mess up my profile yet with them debiting me my other profiles are a mess because of telkom. I am being charged bank charges and spending petrol as i keep going back to their stores. It is such an incovinince my children are going hungry. VERY FRUSTRATED!!! SAD PART IS THAT TELKOM KNOWS THE NAME OF THE CONSULTANT WHO DISPATCHED THE PHONE MIKE WHOEVER WHO WAS SUSPENDED YET THEY STILL WAISTING MY TIME & MONEY.