JC
Jessica C

1 reviews | Active since Mar 2009

21 Jul 2016, 12:58

Added Suspension Fees on my ***

<p>On 14 June:</p> <p> </p> <p>Hi, I have asked Telkom on numerous occassions to PLEASE activate the Debit Order facility....so last month I get a statement asking for R600+....when I call they said 400 is for reconnection fees....and this month's bill (June) - so I know at the end of June I have to pay this R600+....today I receive and sms telling me the service is suspended - so are they going to keep on suspending even though they have added the amount to the next bill???? So instead of paying my normal R229 or whatever, I'm now going to be paying R600+ EVERY month just because someone at telkom couldn't follow instructions!!!! I am not paying reconnection fees for last month or the next. PLEASE S**** IT cos it is not my fault!!!</p> <p> </p> <p>No one has contacted me regarding this issue.</p> <p>And now the account is suspended!</p> <p>I will NOT be paying anything to Telkom until they cancel the reconnection fees. I am really tired of Telkom and the lack of service.</p> <p>I called 10210 today and was cut off because the line is suspended. I have subsequently emailed ********** and asked that they cancel my account and I will find another service provider for a landline and ADSL.</p> <p>Telkom is terrible with their service and feedbac****</p>

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Replies (1)
JC
Jessica C's update22 Jul 2016, 07:35
Reviewer Update

I have mailed you and await a suitable resolve. .