sM
segopotso M
1 reviews | Active since Mar 2009
24 Apr 2015, 22:41
added an extra R1000 to my bill
My data contract was for R388. I did not upgrade my account and chose to go on a month to month as the law stipulates. This month I was billed R1321.93. I have not signed anything with telkom for a change in my contract and I was NEVER contacted to discuss any change in rates for the same product I've been receiving. I'm willing to carry on my contract with telkom but I WANT MY MONEY BACK. you can't just make such decisions on a person's finances without consultation, I'm deeply distressed by this.<br>
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Telkom's replyOfficial
25 Apr 2015, 10:40Hello sego,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM106383
Regards
Sakhi Mkita
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM106383
Regards
Sakhi Mkita
Telkom Social Media Team
Telkom's reply25 Apr 2015, 10:40
Official
Hello sego,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM106383
Regards
Sakhi Mkita
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM106383
Regards
Sakhi Mkita
Telkom Social Media Team