CN
Christa N

1 reviews | Active since Jun 2010

07 Jan 2016, 14:17

Add on internet bundles

This is now the second month that Telkom put a add on internet bundle of 5 Gig on my account, which I did not add to my account.<br> Telkom sent me an sms saying they will credit my account, which did not happened. I have phoned Telkom multiple times, no response.<br> I have a reference number: ***3<br>

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Replies (1)
Telkom
Telkom's reply08 Jan 2016, 06:35
Official
Hello CJor09,

We truly regret taking note of your experience. This matter is assigned to illing team and they will contact you.

Your social media reference number is SM184776.

Regards,
Joshua
Telkom Social Media TeaM