AJ
Andile J

1 reviews | Active since Oct 2014

02 Jan 2016, 23:29

Add on bundles

I have been billed for add on bundles for an amount of R349 yet i have asked several times for that money to be reversed. This is getting out of hand now, I only require to be billed for R99 1gig, Telkom is really playing me now and im so annoyed and want this to be sorted ASAP. I dont have the energy to call them anymore. This is bad customer service Period

0
Replies (1)
Telkom
Telkom's reply02 Jan 2016, 23:57
Official
Hello andilejele,

Our team will look into this and revert with feedback.

Your reference number is SM182967

We apologize for any inconvenience caused.

Regards,

Eric
Telkom Social Media Team
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