1 reviews | Active since Feb 2017
Active New Telkom Number/Sim - Emergency Call Only - Terrible Service o new clients
<p>So I got a new sim card and number from Telkom Parow Centre in Cape Town on February 28th. Today is March 3rd, and my phone still says ''emergency calls only. Th enumber on my receipt states ********** , and I bought a data bundle of R 199.99, because I would save a lot of money by leaving MTN.</p> <p> </p> <p>The lady who helped me at the store was very helpfull at first, when she confirmed with me which sim card I wanted in my phone - a nano or a micro. She checked my phone's cabability and provided me with a micro sim, although my Huawei device can support both. I decided to call into customer care 081-180 and the call centre agent confirmed that this sim is active, but ''does not know what the problem is''. Why do you employ people who does not have any product knowledge nor attentive listening s****s?</p> <p> </p> <p>I am so disappointed, because your store in Parow Centre, Cape Town need to test the sim cards to see if it works before you let your clients walk out of there. Now I need to waste my time to go back to the store to sort out this problem because your useless call centre need to log a case which will take about 72 hours.</p> <p> </p> <p>I thought MTN was bad, but Telkom takes the cake here.</p> <p> </p> <p>Please resolve this issue immediately.</p> <p> </p> <p>Regards</p> <p>Schenald</p>
