MB
Maxie B
1 reviews | Active since Aug 2014
29 Aug 2017, 09:06
Activation of Sim card
We ordered a Huawei B315 router which was delivered on the 24th of August already. After 2 telephone calls on the 25th, another call on the 26th that lasted 45 minutes and again another call on the 28th and an e-mail still the sim card has not been activated. I keep on getting promises that I will be contacted but that also does not happen. I spoke to Nosipiwhe Mahlangu on the 26th and was given the reference ********** 1. I spoke to Rethabile Mohoto on the 28th who also provided me with her e-mail so that I can follow up but unfortunately she is not responding to my e-mails.
I really do not know where to go anymore to have the sim card activated. What could be so difficult?????
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Replies (2)MB
Maxie B's updateReviewer Update
05 Sept 2017, 13:00Youre response is exactly n week to late. The card was activated a week ago but it was determined that the device that was delivered does not have coverage in our area. We cancelled the co tract and we are waiting for Telkom to collect the router. I suppose you will be able to get all info from the reference number I provided.
MB
Maxie B's update05 Sept 2017, 13:00
Reviewer Update
Youre response is exactly n week to late. The card was activated a week ago but it was determined that the device that was delivered does not have coverage in our area. We cancelled the co tract and we are waiting for Telkom to collect the router. I suppose you will be able to get all info from the reference number I provided.
MB
Maxie B's updateReviewer Update
19 Sept 2017, 10:48And we are still waiting for the modem to be collected.
MB
Maxie B's update19 Sept 2017, 10:48
Reviewer Update
And we are still waiting for the modem to be collected.