Activation of Sim Card

<p>I have a contract with Telkom for an LTE router for the past year. Suddenly in February of this year the router became faulty resulting in me not having internet connectivity. For the last month I have tried the following:</p> <p>1. Contacted the cll centre on numerous occasions to determine the problem.</p> <p>2. Eventually after 2 and a half weeks later after the numerous call a technician was sent to determine the problem.</p> <p>3. he found out that the router was faulty and recommended that I go to a Telkom store to get the router replaced.</p> <p>4. We spent literally hours at the Clearwater Mall Telkom store explaining the problem to them and trying to resolve.</p> <p>5. Eventually a new router was delivered and the old one retained by the store.</p> <p>6. I was told that the new sim would be automatically activated within 24 to 48 hours.</p> <p>7. It has been a week now since the new router was delivered and despite numerous calls to get the sim card activated, it still isn't working.</p> <p>I am so frustrated with the horrible service received that I have vowed NEVER to use Telkom again. The 2 contracts that I have would them will never be continued.</p> <p>I will carry on calling on a daily basis till by some miracle this matter gets resolved.</p> <p> </p> <p>BTW - I am still paying for my contract without having the service!!!!!</p>