LD
Lizelle D

1 reviews | Active since Jul 2015

02 Jul 2015, 17:11

Activation of serviced without my persmission

Early last year I app**** for an ADSL line, my details was taken and I was contacted to be advised that it has been approved. After several weeks I had to contact Telkom only to find out that they can not install due to a shortage of ports in our area. <br> During the call for my details apparently I agreed to services for the next companies Rescuebox, Somusic, Safety tc and Hospotter. So these companies deducted money from my account for these services BUT I did not even get an ADSL line. I never gave permission for these services and to top it all I did not get the line so why would I agree to these services. I would like for Telkom to urgently investigate and I want my money back. It has been over a year now.

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Replies (1)
Telkom
Telkom's reply02 Jul 2015, 18:30
Official
Hello Keaneliam,

Thank you for your post.

Please be advised that we have sent you an email & await your response for further assistance.

Your social media reference number is SM122628

We apologize for any inconvenience caused.

Regards,
William Letwaba
Social Media Team