Activation and transfer of line to dsl holding pool.

<p>Good day,</p> <p>I'm trying to get my normal voice line activated on adsl with Afrihost.I phoned Telkom Yesterday and had to hold on for 25+min just to be transferred from department to department and they did nothing to assist me. They said that my internet service provider must just activate my dsl service. I spoke to afrihost and redid my order. Again Afrihost notified me that Telkom sent them a message the subscriber is ceased or cancelled. I went to the Telkom store in Eikestad mall who said they can't assist me and that I must phone 10213. I phoned 10213 only to find out that Afrihost must request for the number to be transferred to the "holding pool". They also told me that they are the sales department and can't assist me with the process.</p> <p>Why do we as customers who are unfami**** with the systems between these companies have to deal with these type of issues. Surely it should be a simple process to get a number transferred to the holding pool?</p> <p>Will someone please assist urgently.</p> <p> </p> <p>Regards</p> <p> </p> <p>Jaco</p>