Activating my line

<p>I put in an order to activate my telkom line at a new address we are moving too. The order was put in on 30 May and we moved to the new address on the 1ste of July. I got a reference number from telkom and that’s that, nothing else has happened. One Month and 11 days later and my orders is still waiting, under some kind of investigation because of the area, but with no clear updates on what or why. The area I stay in is a security complex with people all around me with ADSL lines, but for some reason I can't get my line. The order has been escalated etc., but not even that has made a difference, I phone every day and every day I get the same answer. So now, I have to pay for expensive wireless internet so my wife can do her work as she works from home 3 days of the week.</p>