KF
Keith F

1 reviews | Active since Oct 2011

25 Feb 2017, 20:12

Activated Showmax but normal data being used?

<p>I activated the R99pm Showmax account with Telkom and happily started streaming.</p> <p>sadly i hit my cap rather quickly and noted that when using Showmax my normal data is decreasing!</p> <p>what happened to 10G inclusive???</p> <p>more to the point, how did half a movie use up 5GIGS of Data!</p> <p> </p> <p>Typical Telkom incompetence</p>

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Replies (1)
Telkom
Telkom's reply26 Feb 2017, 11:55
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,