ACTIVATE MY LINE IMMEDIATELY

Telkom or Nu Debt debited my account on the 25th 10 2024, However upon calling both establishments I'm being sent back and forth both claim claiming they did not debit my account, Telkom says my account is with Nu Debt, Nu Debt says I was debited by Telkom cause my ref number does not match theirs, Called telkom they confirmed with me that they can see they debit order was successful with Nu Debt and they waiting on them to transfer the funds, this is so unprofessional, I need my line reconnected as I am working from home, PLEASE SORT THIS OUT IMMEDIATELY AND RECONNECT MY LINE. HERE IS MY NUMBER ***, THE ONLY CALL IM EXPECTING IS TO TELL ME THAT MY LINE HAS BEEN OPEN. YALL HAVE MY MONEY THE DISPUTE MUST BE BETWEEN YOU 2 AND I MUST NOT BE AFFECTED BY THAT, ACTIVATE MY LINE IMMEDIATELY.