1 reviews | Active since Jun 2016
Accusation of *****, cutting of line and damage to property
<p>On wednesday 15 June a technician from Telkom came to my house to fix our telephone line as it was no longer working. My wife, daughter in law and grandchildren were at the property at the time. The technician spent approximately 2 hours at out house and during that time:</p> <p>- Accused my wife of ***** as she had more than 1 extension in the house. He claimed that after phoning the Telkom accounts department we were only paying for one. In fact based on the phone bill (available on request) we pay for 4.</p> <p>- He then cut one of the lines that was legally being paid for and had been installed by Telkom.</p> <p>- He was incredibly rude to my wife and made her uncomfortable.</p> <p>- To add insult to injury he switched off the plug to one of the fridges and all the food is now spoiled.</p> <p> </p> <p>We have been customers of Telkom for many years and have two lines we are paying for at present. I am not happy when someone comes to our house, accuses my wife of ***** and makes her uncomfortable. I am grateful my daughter in law was there to assist her however this behaviour is unacceptable.</p>
A gentleman named Jacob and his team visited our house. They were fantastic, they fixed the line and were friendly and professional. Thank you Telkom for excellent follow up service.
A gentleman named Jacob and his team visited our house. They were fantastic, they fixed the line and were friendly and professional. Thank you Telkom for excellent follow up service.
