Accounts Susspended as per Telkom!!!

Item: Telkom
Rating: 2
Author: Janine A

For almost two years of having 2 contracts with Telkom... I call to find out when my upgrades are due and to my surprise I get told my lines has been suspended???? I mean like what the hell.... MY debit order goes off every month on time... I have never ever skipped a single month!!! Seriously TELKOM what service is this??? Without any notification (email /sms / telephone calls) my lines simply just get suspended... How nice of Telkom! Do you think this is service?

Helpful (0)

Replies (1)

Telkom's replyOfficial

26 Oct 2015, 10:02

Hello Janine82422,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM160927
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
***

Telkom's reply26 Oct 2015, 10:02

Official