Accounts messup and line moves!
<p>Telkom consultants have by mistake changed 2 other accounts to be listed under the ID number for my account. I have requested to relocate my line to a new address, and Telkom did that BUT they also added the lines for the other two companies to also be move to the same location. Customer service cannot tell me what is going on I have been on hold with a dead tone for about 20 minutes now and they cannot tell me what is going on or why this has happened. People are losing business and refused to be helped becasue their accounts are listed under mine. WHAT THE HELL TELKOM!!!!!>??!?!?!?!?!?!</p>
Thank you for making contact with us.
Please privately reply with your affected number and ID number so we can further assist.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please privately reply with your affected number and ID number so we can further assist.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
You have promised me on 6 different occasions to phone me. Alisha Pilay, Mikaela Naidoo, Denzil Naidoo - you are exactly what is wrong with Telkom. ********** **********
Telkom STILL has done NOTHING about this. NOTHING.
You have all of my details because I made this review, you have the ID and my contact number.
You have promised me on 6 different occasions to phone me. Alisha Pilay, Mikaela Naidoo, Denzil Naidoo - you are exactly what is wrong with Telkom. ********** **********
Telkom STILL has done NOTHING about this. NOTHING.
You have all of my details because I made this review, you have the ID and my contact number.
N a i d o D 4 2 @ t e l k o m . c o . z a ; N a i d o M 3 5 @ t e l k o m . c o . z a
N a i d o D 4 2 @ t e l k o m . c o . z a ; N a i d o M 3 5 @ t e l k o m . c o . z a