<p>Good Day,</p> <p> </p> <p>I am having problems with telkoms finance accounts department. I asked them to please set up a debit order on my account and to debit on the first of every month.</p> <p> </p> <p>I have now recieved a SMS stating that my account is in arrears and I have tried to make contact withy our accounts department who just push you pillar to post and I have no resolution on this matter.</p> <p> </p> <p>I can't even do a manual transfer because I cant get hold of the correct departemtn without the call been diverted or dropped. Im not willing to hold on anymore either as the call waiting can take a while.</p> <p> </p> <p>Can someone please contact me so I can resolve this matter and figure out why you havent loaded the debit order as pwer my request when the line was taken out.</p> <p> </p> <p>Many Thanks!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
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