ND
Nonhlanhla D

1 reviews | Active since Nov 2010

03 Jul 2017, 10:28

Accounts

<p>I have one debit order for R188 but it fluctuates as I discovered that i have the additional R100 limit spend for data. nonetheless as I checked my credit report I realise Telkom has listed 2 accounts, one for R284 and the other for R166. I have never had a debit order for R166 what is that for?can it be removed from my credit report as I do not want my credit profile reflecting incorrect information please. Hoping you will attend to my query as you never attended to my Husband's. To also add note; irrespective of your "low prices" the bad service or lack of it will cost you customers. </p>

0
Replies (2)
Telkom
Telkom's reply03 Jul 2017, 14:46
Official

Hello delphiadee

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply06 Jul 2017, 18:23
Official

Good day,

Kindly note that we have dispatched your case ***1 to our collection team fo follow up and assistance.

Regards

Tsebo

Telkom Social Media

Best regards,