rM
rebone M

1 reviews | Active since Apr 2015

07 Dec 2016, 12:07

accounts

<p>Dear Telkom</p> <p> </p> <p>I am still waiting for the documents you promised to sent out over a month ago.. Or are you aiting to bill me end of the month again????ywhy do you keep inconveniencing me? Its very irritating</p>

0
Replies (4)
Telkom
Telkom's reply07 Dec 2016, 19:13
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

rM
rebone M's update09 Dec 2016, 08:47
Reviewer Update

telkom

if there is no need to kep writting about the same matter, and yet im being told the matter has been escalated to "relevant department", why am I still waiting to for the matter to be resolved???Does it take more than a month for the "relevant department to review the complain & act on it???Im really tired of saying the same thing over & over again.

Telkom
Telkom's reply09 Dec 2016, 17:01
Official

Hi,

Rest assured the matter is referred to collection and they will make contact with feedback.

Case ***4.

Kind regards

Joshua

Telkom Social Media Team

Best regards,

rM
rebone M's update29 Dec 2016, 12:58
Reviewer Update

Telkom, please read above your response. Are you struggling to resolve my matter or what? I cant keep on reminding you guys, you are creating a bad credit for me. U have reassured but u havent even tried to make any contact with me. Resolve the matter, im tired of sounding like a broken record