AZ
Andries Z
1 reviews | Active since Jan 2015
06 Mar 2016, 12:04
Accounts
Account no: ***<br> <br> Good day can you please explain why do you still bill me for the following:<br> <br> 1 x SmartInternet 3GB Promo + Huawei E5220<br> <br> As this was cancelled on the 2015/12/11 CASE NO: ***3 already and went back to your offices on a monthly basis and still waiting for you to cancel it.<br> <br> Please take note that you own me back pay from the month I cancelled till one day you decide to remove it from my account.<br> <br> Thank you<br> <br> H.C. Van Zyl
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Telkom's replyOfficial
06 Mar 2016, 12:25Hello opelyama,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Ref: Ref: Ref: ***
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Ref: Ref: Ref: ***
Kind regards
Wesley
Telkom Social Media Team
Best regards,
Telkom's reply06 Mar 2016, 12:25
Official
Hello opelyama,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Ref: Ref: Ref: ***
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Ref: Ref: Ref: ***
Kind regards
Wesley
Telkom Social Media Team
Best regards,