Accounts

Good day

I have been with Telkom for a while now, which I then decided to take the cellphone contract with them, then a router. My cell phone contract lapsed on the 22-November-2020, I have cancelled my contract and was given the reference *** . Now the last invoice I was charged an additional R100.00 for Free me 1 G. I spoke to the consultant to query the charge but the consultant can not explain the charge. I need assistance because according to my understanding I do not owe them that much I also need the statement for the past 24 months, which they can not provide and now they are charging me double for this month.

I would like to settle the balance before my debit order date.

my number is ***, would appreciate your help.

Thanks