Accountability!????

<p>WHAT A BUNCH OF LIES</p> <p>I saw the great deal Telkom had for the Iphone 5. I went to apply for this, got all the information they requested and I thought everything would be sorted out within a couple of days as I was told by the store assistant.</p> <p> </p> <p>The problem actually started here… I waited weeks for someone just to get back to me explaining why it’s taking so long. No one got in contact with me. I then phoned around trying just to get information to follow up on why things aren’t happening as it was explained. No one was helpful and I people at the store just didn’t pick up or threw the phone down mid-sentence. I then went to the store and sorted it out. Waited again and finally picked the phone up.</p> <p>I then left with my phone and the first month went by, and I the debit was supposed to come off my account. I went to the store to find out how much exactly would come off- no one could help me with an amount. I then asked if I could eft straight to Telkom. I was then given two different opionions by the store assistance. I then walked out as no one was a help at all. I was told money just has to be in my account on the 31st of the month.</p> <p> </p> <p>As I have been dealing with family and personal health issues I made sure I went to debit some money into my account the 31st. days later I received a phone call saying my account is in arrears as an extra fee was charged. This is unacceptable as it was not at any point notified about this extra charge. I done what I was told to do. I live paycheck to paycheck and taking money straight out of someones account is totally unacceptable. Expecially if the person wasn’t notified. Days later a message was sent stating that my service would be turned off. I then phoned the call centre to see what is going on, they said they will get the manager to phone me BECAUSE I WAS GOING TO BE CHARGED AGAIN.</p> <p>I AM SO UPSET AS THIS ISNT WORKING OUT TO BE THE AMOUNT THAT IT WAS ADVERTISEDE FOR!!!</p> <p>IM STILL WAITING FOR ANYONE TO CONTACT ME!!!</p>