1 reviews | Active since Aug 2012
Account wrong R198 instead of R99
<p>I took out this deal in March. Did an online application. I later received a call from somebody who identified themselves as a Telkom employee who called to confirm my application. The contract was subsequently approved during the conversation. The contract was for R99 per month for the 5gig with mifi LTE device. I was told by the agent that on successful debit of R99, I would receive my device and that the R99 WOULD BE CREDITED to my April invoice. When I received my April invoice, the credit was not there. Instead my bill now says R198 recurring, what the hell. Thats not waht i app**** for.</p>
HI Markz30.
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
HI Markz30.
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
