MR
Marco R

1 reviews | Active since May 2015

05 May 2015, 14:25

Account was supposed to be closed in March !

Hi<br> <br> Went into Telkom to close my account dealt with Kim in March . I was emailed that the account had been closed .<br> Just got a bond rejected because , this account had not been closed , went into Telkom to investigate only to find my account was still active . Please can you make sure this account is FINALLY closed and that I am credited for the last Month . Sent SEVERAL mails to Kim to find out what had transpired but have had no reply . I have also left several voice messages .

0
Replies (1)
Telkom
Telkom's reply05 May 2015, 14:38
Official
Hello Marcor,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Retentions Team for further assistance. Your reference number is SM108557.

Regards,
Busi Tshabangu
Telkom Social Media Team
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