Account was cancelled in november 2016. Billed until May 2017 says i owe you money

By far the worst and ****test customer service in the world. Account was cancelled in November 2016. I was billed until May 2017. Apparently i now owe telkom R1600 .

There is no logic in this. Phoned customer service multiple times. Still have an address on the account i haven't stayed at in over 5 years. Old cell phone number which i updated more than once.

if i phone the call center. The agents have no idea whats going on and sound like they are on drugs. Spoke to a guy this morning that laughed at me and hung to phone up.

HOW THE HELL IS THIS CUSTOMER SERVICE

All you guys do is ***** from everyone and not doing anything right.

If this is not resolved by tomorrow 24 october 2017

I will take this matter further and make sure this is justified