Account taking forever to be canceled and still billed.

I requested for my line to be cancelled and 30 days later its still not and I'm billed for it. Furthermore my account keeps on being suspended for what reasons I dont know but what I know is that they keep on requesting that I pay money for it to be unsuspended. After paying the unsuspension money the normal debit still goes through but with higher amount.

Telkom is not a good company, I would advise anyone NOT to have an account with them, Please use other companies even if they are worse they cant be worse than Telkom. There is a lady by the name of Asise mhlaba very impatient and rude. Everytime you call them they will make you wait for 72 hours after that you have to call for follow up and they log another ticket which takes 72 hours then you call again they tell you that it was not logged correctly.

My business is suffering due to this kind of service ....Thanx Telkom you are ruining our lives like ESKOM.